Privacy Policy

Information We Collect

a. Personal Information
Name, email address, and payment information when you create an account or subscribe. Contact details you provide when reaching out for support.

b. Usage Information
Details about how you use Hatcut (pages visited, actions taken, preferences). Device, browser type, and general location (IP-based).

c. Uploaded Content
Audio, video, or text files you upload for transcription, editing, or processing. Generated transcripts, captions, or other AI outputs derived from your uploads.

d. Cookies & Analytics
We use cookies and analytics tools to improve performance and user experience. You can control or delete cookies through your browser settings.

How We Use Your Information

We use collected data to:

• Provide and improve our Services.
• Process your uploads and generate transcription, editing, and caption outputs.
• Manage billing, subscriptions, and account authentication.
• Communicate important updates, support responses, and service announcements.
• Analyze usage trends and enhance product performance.

We do not sell, rent, or trade your data with third parties.

Data Storage & Security

Your data is stored securely and protected with industry-standard safeguards.

• We may use trusted third-party subprocessors for hosting, analytics, or payments — each bound by confidentiality and security agreements.
• While we strive to protect your information, no method of transmission over the internet is 100% secure.

How Long We Keep Your Data

• Uploaded content and generated outputs may be retained temporarily for processing and improving service reliability.
• Account data is retained as long as your subscription is active.
• You may request deletion of your data by contacting support@designanddesktop.com.

Sharing of Information

We may share limited data with:

• Service providers who assist in operations (e.g., payment gateways, hosting).
• Analytics platforms to understand product usage and improve features.
• Legal authorities, if required to comply with law or prevent abuse.

We never sell your personal data to advertisers or external parties.

Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal data.
• Request account deletion at any time.
• Opt out of promotional emails by clicking “unsubscribe.”

AI Processing & User Content

By uploading files to Hatcut, you consent to automated processing of your content to generate transcripts, captions, edits, or related outputs.

• Your uploads are used only for providing the service — not for public display or resale.
• We may analyze anonymized data (without personal identifiers) to improve AI accuracy and performance.

Children’s Privacy

We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version on this page with a new “Last Updated” date. Continued use of Hatcut after such updates constitutes your acceptance of the revised policy.

Contact Us

Questions or requests about this Privacy Policy: support@designanddesktop.com

Design & Desktop LLC